Frequently Asked Questions
Nature's Loo is a simple, all-natural solution for your dog's everyday toilet needs.
Each Real Grass Dog Toilet is delivered fresh in a recyclable cardboard box. Simply open the box and place it in your chosen location—whether indoors, on a covered balcony, patio, verandah, or any other convenient area where your dog can easily access it.
Made with real, hydroponically grown grass, Nature's Loo provides a natural toilet surface that dogs instinctively recognise and prefer. The grass helps absorb urine while allowing liquids to drain through the turf, helping to minimise mess and odours.
When it's time for a fresh replacement, simply recycle or dispose of the used box and replace it with your next delivery. It's a convenient, hygienic, and natural toilet solution designed to fit modern living.
Apartment living
Balconies and courtyards
Busy owners at work
Elderly dogs
Puppies
Dogs recovering from surgery
Rainy weather
Overnight toilet breaks
✅ Australian owned
✅ Family grown in the Hawkesbury Valley
✅ Real hydroponically grown turf
✅ No artificial grass
✅ No dyes or chemicals
✅ Freshly harvested
✅ Convenient subscriptions
✅ Designed for Australian pet owners
Delivered fresh from our farm in Sydney directly to your door, our Real Grass Dog Toilet works as a convenient, easy access toilet for your dog, with the natural moisture absorbency and odour neutralising properties of real grass. The box it is delivered in also functions as the grass tray, for easy use and clean mess-free disposal.
Real Grass Dog Toilets are available for purchase exclusively through our website, in one-off or convenient subscription options.
Nature's Loo Premium
Measures approximately 58cm x 90cm, making it the perfect size for puppies and small to medium-sized dogs. It provides plenty of natural grass space while fitting comfortably on balconies, patios, laundries, and other outdoor or indoor areas.
Nature's Loo PLUS
Measures 85cm x 61cm approximately providing extra space for larger dogs, multi-dog households, or dogs that simply prefer a larger toilet area.
There is little to no mess caused by either everyday use or disposing of our Real Grass Dog Toilets.
The grass is hydroponically grown, with the minimal soil tightly held within the dense and fibrous root system.
Once your new grass subscription arrives, simply dispose of the old grass in your compost or green bin and throw the old box in your yellow recycle bin - no mess, no fuss.
Note also that the box is made with 100% compost grade cardboard.
Yes! Nature's Loo is made from 100% natural, hydroponically grown turf, with no dyes, harsh chemicals, or synthetic additives—just real grass grown on our family farm.
It's safe for puppies and dogs of all ages to walk on, lie on, and use as their toilet. Nature's Loo provides a natural surface that feels familiar and comfortable, making it an ideal choice for toilet training.
We created Nature's Loo with your pet's health, comfort, and wellbeing in mind, so you can feel confident providing your puppy with a clean, natural place to go.
Very little maintenace is needed to keep your Real Grass Dog Toilet in good health. Simply remove your dog's solid waste when required and lightly water with a fine mist spray two to three times a week.
We recommend you give the grass as little as 2-3 hours of sunlight a day.
Nature's Loo Real Grass Dog Toilet is available in weekly, fortnightly, three-week and four-week subscription options. How often you need to renew your grass will depend on various factors, including your dog's size and diet & potty habits. Choosing the right subscription frequency ensures freshness and convenience.
As a general guide:
For small dogs (under 6kgs)
We recommend a Real Grass Dog Toilet - Single on a two or three week subscription. For very small puppies a four week subscription may be adequate.
For medium dogs (6-12kgs)
We recommend a Real Grass Dog Toilet - Single on a one or two week subscription.
For large dogs (12kgs+)
We recommend a Real Grass Dog Toilet - Twin Pack on a one or two week subscription.
Subscriptions can only be canceled after a minimum of three orders have been placed
To ensure you receive the freshest possible grass, we have upgraded our shipping method. You can find out more here.
As we're based in Sydney, we currently deliver to metro areas within New South Wales, Queensland, Victoria, and the Australian Capital Territory (ACT).
Because our grass is a fresh, perishable product, we are unable to deliver to regional or remote areas where extended transit times may affect its quality.
At this time, we do not deliver to Western Australia, South Australia, Tasmania, or the Northern Territory.
If you're unsure whether we deliver to your location, please feel free to contact us—we're always happy to help.
Nature's Loo is made from fresh, all-natural grass, so it's normal for it to experience a little stress during transit. Depending on the weather and delivery time, your grass may occasionally arrive looking slightly brown, yellow, or pale.
Don't worry—this is usually temporary. With a little care, the grass will often recover and return to a healthy green within a few days.
When your Nature's Loo arrives:
- Remove the lid as soon as possible.
- Place it in a well-ventilated area with plenty of natural light (avoid harsh afternoon sun during extreme heat).
- Water the grass thoroughly each day until it begins to recover.
- Once it's looking healthy and green again, reduce watering to every second day, or continue daily watering during hot weather if needed.
- To encourage fresh growth, you can lightly trim the grass with a pair of scissors, removing no more than one-third of the blade height.
Because our grass is a living, perishable product, slight colour changes during transit are perfectly normal and won't affect your dog's ability to use and enjoy Nature's Loo.
To help your dog transition to using Nature's Loo, place the grass pad in a consistent location where you want them to toilet. Encourage them to use it by guiding them to the grass after meals, naps, playtime, or first thing in the morning, and reward them with praise or a treat when they use it successfully.
If your dog is currently using puppy pads, placing a used pad on top of the grass for the first few days can help them recognise it as their new toilet area.
With patience, consistency, and positive reinforcement, most dogs quickly recognise and adapt to their new natural potty spot.
Yes! Nature's Loo is a proudly Australian-owned family business based in the Hawkesbury Valley, NSW. We're passionate about creating natural, high-quality products that make life easier for dogs and their owners.
Where does the turf come from?
Our premium hydroponically grown turf is proudly grown on our family farm in the Hawkesbury Valley, NSW. We carefully grow and harvest our grass to provide a fresh, natural toilet solution that dogs instinctively love.
Absolutely! Nature's Loo is designed as a convenient toilet solution, not a replacement for daily walks, exercise, and enrichment.
