• Dispatch Days:
  Monday & Tuesday (NSW, VIC & QLD)
  Wednesday (only for NSW)
• Cutoff Time: 1 PM AEST 
• Orders placed Thursday to Sunday will be dispatched on the following Monday.

Place your orders before 1 PM on Mon-Wed to ensure same-day dispatch. Orders after 1 PM AEST will be shipped the next available day.

URGENT ORDERS: Please call our customer service team we will help you with your order to the best of our ability.

• Next-Day Delivery: Most suburbs receive next-day delivery
• Reliable Service: Partnered with Direct Freight for efficient handling
• Timely Dispatch: Orders before 1 PM AEST leave the same day
• Interstate Customers: Product is fresher on delivery 
• No more waiting over a week for your order to be dispatched.
• Delivery to your door: no more Australia Post Office collection for some customers. 

• Applies to all states excepts some NSW customers which are delivered with our Natures Loo Van for Sydney CBD 
• Ensure accurate delivery details to avoid delays.
• Some suburbs will remain two days or more depending on location. 
• Order falls on a Public Holidays, we will send order the next working day.